Sterling Commerce offers a range of business applications that empower communications service providers with the ability to develop, source, sell, and deliver new services and bundled service packages, all with the high level of service personalization today’s customers demand. From market-driven product and offer management to multi-channel selling and order fulfillment, Sterling Commerce business applications create compelling customer buying experiences, designed to directly improve both service provider sales and bottom-line performance. With Sterling Commerce solutions, service providers are able to market and deliver new product and service bundles more effectively than the competition.
The increasing array of products and services that communications providers must support, such as quad plays and customized bundles, causes more complexity in infrastructure and operations. Effective management of these complex offerings and the required operational environment, including business partner integration, comprises a key for service providers to control costs while expanding market share.
Sterling Commerce provides a customer and service-centric view across multiple business units and service delivery partners, in spite of the unique mix of systems present in the service delivery chain. Our solutions closely manage the flow of product and order information in a cost-effective, proactive manner, that breaks through the barriers of organization and technology to enable service providers to conduct business without borders.
Discover more about how you can benefit from these specific Sterling Commerce solutions.
Sterling Commerce Applications:
Sterling Multi-Channel Selling joins advanced product and offer management, pricing, marketing, and merchandising tools with multi-channel selling and ordering, including quoting and service contracts, to enable a service provider to offer, sell, and maintain any service or service bundle to any customer type over any channel.
Sterling Order Management provides end-to-end order fulfillment and orchestration developed to seamlessly manage the processing of orders to on-network fulfillment points as well as to external business partners. Advanced integration and monitoring tools significantly reduce order cycle times and fallout rates.
Sterling Supply Chain Visibility provides real-time supply information in a usable, understandable, and actionable format.
Sterling Transportation Management reduces transportation costs, increases visibility into the status of rolling inventory, and simplifies the invoice settlement process by providing integrated access to a community of more than 7,000 carriers via our on-demand solution.
Sterling Warehouse Management increases responsiveness and efficiency across the warehouse and distribution network.
Sterling Commerce Integration Solutions:
Sterling Collaboration Network presents you with superior data integration and network management to improve reliability in the supply chain.
Integration Solutions
accelerate efficiency and reduce complexity by providing real-time enterprise application integration (EAI) and B2B integration, inside and outside your company, to streamline and automate critical information and processes.