Sterling Commerce offers complete retail solutions that span systems, business units, and enterprises to enable seamless cross-channel execution, and deliver a unified customer experience. Our solutions work with your existing technology to leverage your current IT assets, minimize implementation time and investment, and enable cross-channel and cross-enterprise visibility and management. Whether it’s your e-commerce Web site, your catalog call center, store operations, warehouse management, transportation management, internal and external integration, secure communications, or supply chain visibility management, Sterling Commerce delivers the solutions that elevate the customer experience, grow revenue, and accelerate operational efficiency.
Sterling Commerce provides the capabilities that enable your customers to research, configure, buy, track, receive, and return orders via any combination of channels—allowing you to present a single face to the customer and deliver a unified customer experience. And, we deliver an end-to-end selling and fulfillment solution that lets you manage your business across complex products and pricing, multiple customer touchpoints, complex channels, and diverse systems and data.
Discover more about how you can benefit from these specific Sterling Commerce solutions.
Sterling Commerce cross-channel selling and fulfillment applications:
Sterling Multi-Channel Selling helps you drive revenue, improve business responsiveness, and lower costs by allowing you to create Web storefronts, offer dynamic catalog and pricing information, and enable customers and partners to find, configure, and order the right products and services across all available touchpoints—Web, call center, store, and field sales.
Sterling Multi-Channel Fulfillment provides a single view of demand, inventory, and supply across complex, global supply chain networks. This single view—together with flexible exception detection and recovery mechanisms and flexible process management—gives you control over the entire fulfillment lifecycle from order management, to supply management, to warehouse operations, to transportation and delivery management, to returns and settlement.
Sterling Commerce connectivity solutions:
Sterling Integrator Retail Edition accelerates efficiency, reduces complexity, and increases partner adoption by providing a real-time internal enterprise application integration (EAI) and external business-to-business integration (B2Bi) engine for streamlining and automating critical processes and ensuring timely access to decision-critical information.
Sterling Collaboration Network enables integration of your entire supply chain by providing an any-to-any hosted integration hub to facilitate secure, reliable information exchange and process automation with an implemented community of more than 19,000 companies and the customer bases of more than 90 network interconnects—leveraging the power of community with more than 280,000 trading pairs.
Sterling Managed File Transfer enables retailers to securely, reliably, and efficiently exchange sensitive information across multiple platforms and enterprises; particularly effective at addressing PCI (Payment Card Industry) compliance regulations.
Sterling Managed Services enables efficient, effective supply chain partner onboarding and management to drive speed to benefit and reduce total cost of ownership. It can also be used to outsource non-core functions and liberate valuable IT resources.
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