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Retail

 

Enabling seamless, cross-channel execution for competitive advantage

In retail, profitable growth is tied directly to the customer. Satisfied customers mean return business and increased sales and revenue. Given the variety of shopping channels available to consumers, being able to provide a unified customer experience is now a must for retailers.

Sterling Commerce solutions enable  retailers to enhance consumer satisfaction with a seamless, cross-channel experience and improved operational efficiency. From eliminating the out-of-stock experience to managing the transport of inventory and data, Sterling Commerce provides a seamless, end-to-end cross-channel solution for retailers of all types

Leading retailers have deployed Sterling Commerce solutions to take advantage of end-to-end order offer, capture, management and fulfillment capabilities, to deliver a unified customer experience. Our solutions enable our customers to shop, purchase, track, receive and return via any combination of channels.

Learn more about the business issues our retail customers have experienced, and the Sterling Commerce capabilities enabled from our marketing leading solutions that may be appropriate for your business to drive bottom line success.

Issues

Sterling Commerce Capabilities

With These Solutions

Deliver a unified customer experience

  • Provide seamless, end-to-end order offer, capture, management, and fulfillment
  • Enable consumers to shop, purchase, track, receive, and return via any combination of channels
  • Protect sensitive consumer information through improved PCI compliance

Sterling Multi-Channel Selling

Sterling Multi-Channel Fulfillment

Sterling Business Integration Suite

Sterling Always In Stock

Achieve cross-channel execution

  • Integrate islands of execution and automate manual processes across the entire enterprise
  • Speed the assimilation of newly-acquired business units with secure, reliable information exchange
  • Secure and solidify the link between stores and corporate to optimize information exchange
  • Establish a mobile store

Sterling Multi-Channel Selling

Sterling Multi-Channel Fulfillment

Sterling Business Integration Suite

Improve supply chain efficiency

  • Establish and maintain holistic order and shipment visibility
  • Connect and collaborate with partners, suppliers, and carriers
  • Enable secure, reliable community connectivity to shorten cycle time, reduce errors, and automate manual processes
  • Manage inventory everywhere

Sterling Multi-Channel Fulfillment

Sterling Business Integration Suite


More information
Sterling Always In Stock Solution Overview
Retail Industry Overview