Analyst Research

The Forrester Wave: B2B Service Providers, Q4 2009

October 2009
To assess the state of the B2B service provider market and see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of 12 key B2B service providers. This report is Forrester’s first evaluation of our Sterling Collaboration Network and our Sterling Commerce Managed Services offerings.
    

The Value of a Comprehensive Integration Solution

March 2009
Addressing technology imperatives of automation, security and compliance requires a comprehensive business strategy. Integrating seamless and flexible business systems maximizes global operational efficiency. Ken Vollmer (Principal Research Analyst, Forrester) discusses the link between an Enterprise Integration Strategy (EIS) and comprehensive integration solutions, while revealing new survey research results that show how enterprises in North America and Europe measure the value of an EIS. Read Ken's recommendations on using integrated technological advances to increase business innovation and enable higher employee productivity, shorter cycle times and lower inventory levels.

Sterling Commerce Is A Leader In Order Management Hubs Excerpted From The Forrester Wave™: Order Management Hubs, Q4 2008

November 2008
"Sterling Commerce takes top honors in this edition of the Forrester Wave evaluation of order management hubs. The acquisition of Comergent paired with the assets of Yantra bring Sterling Commerce and its customers closer to achieving a perfect order."

The Forrester Wave: Order Management Hubs, Q4 2008

November 2008
Forrester believes this solution should be considered in all vendor shortlists, especially for customers in retail, manufacturing (e.g., high-tech, industrial, home improvements goods, and software), communications, and distribution/logistics.
    

Magic Quadrant for Integration Service Providers, 2009

November 20, 2009
This research can be used to understand the fast-growing Integration-as-a-Service (IaaS) market, and how it benefits from trends in B2B infrastructure modernization, cloud computing, Web services, community management/on-boarding, multi-enterprise applications and SOA.
    

Magic Quadrant for Managed File Transfer, 2009

September 18, 2009
The perfect storm of compliance, risk, governance and performance has caused vendors in the managed file transfer space to segment and specialize. Still, there are enough commonalities to make "apples to apples" comparisons.
    

The Cost Savings Finally Make the (European) E-Invoicing Steamroller Pick Up Speed

April 14, 2009
E-invoicing is finally growing, especially in Europe. The savings have been proved, but the complexity of multinational e-invoicing projects is deceptively challenging. Application managers, CIOs and business managers should use this research to plan einvoicing projects and to achieve the best cost-savings and benefits.

The Status of B2B in Europe, Q1 2009

March 19, 2009
European companies having to address B2B integration requirements must assess whether multienterprise B2B infrastructure vendors have sufficient resources and domain expertise to meet diverse and expanding country-specific project scope requirements. Multienterprise B2B infrastructure vendors have good opportunities to address a largely open market, as long as they manage to fit diversity into their offerings.

The Q&A: Hot Questions for Multienterprise (B2B) Integration

December 18, 2008
Companies frequently ask specific questions about the implementation of multienterprise projects to support e-commerce, service-oriented architecture, business process management and software as a service. Here, Gartner address these issues.

Selecting B2B Managed Services to Cost-Effectively Enable B2B Collaboration

June 2009
IDC demand-side research shows that enterprises are increasingly looking toward using outsourcing as a means of achieving business transformation. Leading drivers behind the need to transform business models include the ability to compete globally, drive innovation, ensure lowest costs, penetrate new markets, and collaborate more effectively. This paper answers questions posed by Sterling Commerce to Maureen Fleming, program director for IDC's Business Process Management and Middleware service, on behalf of Sterling's enterprise clients.

Technical Audit of Sterling Commerce Managed Services

Updated July 2009
This report reviews the Managed Services offering in detail and describes Sterling Commerce in terms of being a best-of-breed player for both B2B infrastructure managed services and supply chain application managed services. The report describes our product operation, deployment, and future strategy from both a US and European perspective.

Moving B2B Into the Network: How B2B Managed Services Changes the Way You Interact With Trading Partners

December 2009
To deal with changing customer requirements and the need to support e-commerce initiatives around the globe, many organizations are turning to B2B managed services to augment their internal capabilities. This Report shares the drivers, benefits, and best practices for picking the right managed service provider for your B2B e-commerce strategy.

Managed Services Emerges as a Common Thread in B2B Discussions

September 2009
Companies are rethinking their B2B strategies to reflect the dynamic and collaborative nature of their business. This short paper highlights the few common themes where companies are focusing their efforts and discusses the increasing interest in moving B2B integration responsibility to a managed service provider.

How Well Does Your Company Take Orders?

June 2009
Order management was one of the first automated processes. Most companies do it poorly, though, which impacts working capital performance, according to AMR Research studies.

Sterling Commerce and AT&T: One-Stop Shopping for the Entire Technology Stack?

Alert Article - September 19, 2008
This report from AMR overviews the benefits and challenges of AT&T's acquisition of Sterling Commerce and how the relationship established "brings a unique value proposition to the market."