Customer Center and Support | Global Sites | Partners | Resource Center
 

White Papers

Download Sterling Commerce research and analysis to discover how vital issues and technologies drive our customer solutions.

By Industry By Product
Corporate
Optimize and Transform Your Business Collaboration Network with Sterling Commerce
 
Industries
Communications and Media

Becoming Demand Driven: Communications Service Providers as Retailers

End-to-End Business-to-Partner Integration: A Strategy for Revenue Growth and Cost-Reduction in Uncertain Times

Identifying, knowing and retaining your customers: the "Prosumer"

Investing in a Customer-Centric Technology: What telcos should be learning from retailers

Improve the Order Experience to Drive Growth: Putting Customers & Partners in Charge

Integrating Your Financial Value Chain with Your Supply Chain White Paper

Sterling Commerce e-Invoice Solution White Paper

Strategy Blueprint: Creating the Compelling Buying Experience

The Evolution of EDI Outsourcing

The Value of a Comprehensive Integration Solution - Forrester Consulting

Your Playbook for Creating a Winning Data Transmission Service

 
Distribution and Logistics
Bringing the Power of WMS into your Stores
Collaborative Logistics Networks
Complex Manufacturing—Executive Agenda
Eliminating Waste in Supply Chain Network Collaboration
Ensuring Reliable Inbound Supply Integration
For Visibility in the Supply Chain, Manufacturers Need to Integrate to their Business Partners
How Enabling Supply Chain Visibility Can Improve The Bottom Line
Removing Barriers to Efficiency

Roadmap to the Flexible Supply Chain – Esync TranSystems

Roadmap to the Perfect Order – Forrester Consulting

Sterling e-Invoicing

The Evolution of EDI Outsourcing

The Need for the Agile Supply Chain – Retail Systems

The Value of a Comprehensive Integration Solution - Forrester Consulting

 
Financial Services
3 Steps to Building a Customer Centric Bank
Banks Guard Against Data Breaches
Centralizing Wholesale Payment Services
Corporate Banking Connectivity – Who’s In Charge?
Corporate Bank Revenues: An 8-step guide to growing and sustaining revenues
Helping financial services organizations meet the needs of their corporate business customers
How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency

Integrating Your Financial Value Chain with Your Supply Chain

Optimizing Business Processes Across Insurance Communities

Protect Your Cardholder File Transfers Against Data Breaches and Satisfy Payment Card Industry (PCI) Requirements
Ready, Steady, SEPA – Will Corporations Be at the Starting Line? – Financial Insights
The Most Critical Technologies for SEPA

Your Playbook for Creating a Winning Data Transmission Service

 
Manufacturing
A Unified Response - Manufacturing Alert article
Complex Manufacturing—Executive Agenda
Driving Profitable Revenue Growth in High-Tech with Multi-Channel Management
Eliminating Waste in Supply Chain Network Collaboration
Extend Your ERP System Through Sterling Commerce Selling and Fulfillment Solutions
For Visibility in the Supply Chain, Manufacturers Need to Integrate to their Business Partners
How Enabling Supply Chain Visibility Can Improve The Bottom Line
Integrating Your Financial Value Chain with Your Supply Chain
Multi-Enterprise SOA: The Most Important Paradigm Shift for Enterprise Revenue Growth
Removing Barriers to Efficiency

Roadmap to the Flexible Supply Chain – Esync TranSystems

Sterling e-Invoicing

The Evolution of EDI Outsourcing

The Need for the Agile Supply Chain – Retail Systems

The Order Lifecycle: Mastering Complexity in a Multi-Channel Selling and Fulfillment Environment

The Supply Chain Integration Benchmark Report – Warehouse Without Walls – Aberdeen Group 

The Value of a Comprehensive Integration Solution  - Forrester Consulting
Your Playbook for Creating a Winning Data Transmission Service
 
Retail
Converting Information Into Cash
Customer Loyalty: The defining business goal for cross-channel retail
Achieving Seamless Cross-Channel Execution
Bringing the Power of WMS into your Stores
Buy Online, Pick Up In-Store

From Out-of-Stock to Save the Sale

The Four Rules for Ensuring Customer Loyalty in a Competitive Retail Climate

The Need for the Agile Supply Chain – Retail Systems

Roadmap to the Flexible Supply Chain – Esync TranSystems

Retailers Invest to Efficiently Fulfill Cross-Channel Customer Demand – AMR Research
Retailers Race to Execute a Unified Brand
Retail Multi & Cross-Channel Fulfillment: The Challenges & Requirements - Infosys
Rewiring Retail: Lessons Learned from the Front Lines of Cross Channel Retailing

The Supply Chain Integration Benchmark Report – Warehouse Without Walls – Aberdeen Group 

The Digital Shopping Experience - Resource Interactive

What Consumers Want In Their Shopping Experience – Survey Report

 
Products
Sterling Collaboration Network

B2B: Get the most out of your business relationships while maximizing the ROI of your existing B2B investment

B2B Collaboration: Assessing the ROI of Process Integration – Aberdeen Group

B2B Collaboration: How On-Demand Platforms Accelerate Value and Impact TCO – Aberdeen Group

On-Demand Applications in Supply Chain: Enable Flexible Business Processes – Aberdeen Group

Supply Chain Innovator's Technology Footprint 2008: Technology Enablers for Driving Supply Chain Transformation – Aberdeen Group

The True Value of E-Commerce Article

A View from Above: Global Supply Chain Visibility in a World Gone Flat – Aberdeen Group
The Evolution of EDI Outsourcing
 
Sterling Integration Solutions

Sterling Commerce e-Invoice Solution

Enterprises Gain Business Value from Internal Integration

B2B Collaboration: Assessing the ROI of Process Integration – Aberdeen Group

Extend Your SAP Operations Today With Proven SOA-Based Multi-Enterprise Collaboration
Multi-Enterprise SOA: The Most Important Paradigm Shift for Enterprise Revenue Growth
The Value of a Comprehensive Integration Solution - Forrester Consulting
 
Sterling Managed File Transfer

Accelerating File Transfer Over High Speed Networks White Paper

Despite the Risks, FTP Use on the Rise in the Enterprise – Survey Report

Four Keys to Effectively Monitor and Control Secure File Transfer
The Hidden Dangers of Everyday Information Transfer
Removing the Barriers of Traditional FTP to Facilitate Secure File Transfers
Seven Steps to Building a Better Managed File Transfer Business Case
Three Significant Risks of FTP Use and How to Overcome Them
Realizing the Benefits of FTP Consolidation
Reducing File Transfer Risks: Why FTP is Not Enough/td>
Gain a Competitive Edge Through Optimized B2B File Transfer
Your Playbook for Creating a Winning Data Transmission Service
Is SSH Enough?
 
Sterling Multi-Channel Fulfillment
Channel Stewardship: Driving Profitable Revenue Growth in High-Tech with Multi-Channel Management – Infosys
From Out-of-Stock to Save the Sale
The Challenge of Multi-Site Warehouse and Order Management – Aberdeen Group
Bringing the Power of WMS into Stores
Buy Online, Pick Up In-Store
Extend Your ERP System Through Sterling Commerce Selling and Fulfillment Solutions
How Enabling Supply Chain Visibility Can Improve the Bottom Line
How To Improve Yard and Supply Chain Performance - Arc Brief
Removing Barriers to Efficiency
Roadmap to the Flexible Supply Chain – Esync TranSystems

Roadmap to the Perfect Order – Forrester Consulting

The Supply Chain Visibility Roadmap – Aberdeen Group
 
Sterling Multi–Channel Selling
Extend Your ERP System Through Sterling Commerce Selling and Fulfillment Solutions
The Essential Guide to Driving E-Business Adoption
Executive Guide to Enterprise E-Business Success

Increasing Efficiencies and Reducing Costs of Selling Configurable Products and Product Bundles

Is your organization ready for multi-channel selling?

Leverage Your Oracle Investments with Sterling Commerce
Leverage Your SAP Investments with Sterling Commerce

Putting Customers and Partners in Charge – Peppers and Rodgers Group

Putting Web 2.0 Technology to Work in E-Commerce
Web-Enable SAP to Improve Channel and Direct Customer Orders
What's Driving E-Business