| Products |
| Webcast |
Presenter |
| Multi-Channel Fulfillment |
| Achieving Global Supply Chain Visibility |
Martin Christopher, Cranfield University
Robert Handfield, North Carolina University
Christ Streete, Sterling Commerce
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| 5 Steps to Leveraging Information as a Strategic Asset Webcast Featuring Kroger |
John Stelzer, Director Retail Industry Marketing, Sterling Commerce; Randy Patton, Project Lead, Integration Services, The Kroger Company
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| Multi-Channel Selling |
| The On-Demand Customer Culture: Innovations to Deliver Anywhere, Anytime with Confidence - Stores |
Rob Garf, Vice President--Retail Strategies, AMR Research and Jim Bengier, Sterling Commerce |
| |
| Sterling Integrator |
| The Value of a Comprehensive Integration Solution |
Ken Vollmer, Principle Analyst, Forrester Research
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| What's New for Sterling Integrator 5.0 |
Dianne Blankenbaker, Manager, Global Integration Product Line, Product Management, Sterling Commerce
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| Industries |
| Webcast |
Presenter |
| Communications & Media |
| Becoming Demand Driven: Communications Service Providers as Retailers |
Susan McNeice, Global Program Director, Stratecast, a divison of Frost & Sullivan; John Konczal, Global Industry Executive, Sterling Commerce; |
| Harnessing the Power of Digital Content |
John Konczal, Global Industry Executive, Sterling Commerce |
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| Financial Services |
| Navigate through the changing data security landscape – Expert analysis and best practices to improve your data security |
Dennis Gaughan, Vice President, AMR Research Inc. and William McKinney, Product Marketing Executive, Sterling Commerce,
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| Manufacturing |
| How Cadbury Schweppes benefited from B2B process management with Managed Services |
Robby McDonald, Cadbury Schweppes; Dave Carmichael, Sterling Commerce, |
| Forrester Webcast - Creating a Perfect Order Environment |
Ray Wang, Forrester Group |
| Growing Margins in a Touch Economic Climate: An Action Plan for Manufacturers |
Richard Douglass, Sterling Commerce Global Industry Executive, Manufacturing & Logistics; Michael Hylton, Sterling Commerce Director of Product Marketing
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| Retail |
| Declare War on Stock Outs: New Strategies and Tools That Work |
Brian Kilcourse, Managing Partner, Retail Systems Research
John Stelzer, Director Retail Industry Marketing, Sterling Commerce
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