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Download Sterling Commerce research and analysis to discover how vital issues and technologies drive our customer solutions.

By Industry By Product
Corporate
Optimize and Transform Your Business Collaboration Network with Sterling Commerce
 
Industries
Communications and Media

Becoming Demand Driven: Communications Service Providers as Retailers

End-to-End Business-to-Partner Integration: A Strategy for Revenue Growth and Cost-Reduction in Uncertain Times

Identifying, knowing and retaining your customers: the "Prosumer"

Investing in a Customer-Centric Technology: What telcos should be learning from retailers

Strategy Blueprint: Creating the Compelling Buying Experience

 
Distribution and Logistics
Bringing the Power of WMS into your Stores
Collaborative Logistics Networks
Complex Manufacturing—Executive Agenda
Eliminating Waste in Supply Chain Network Collaboration
Ensuring Reliable Inbound Supply Integration
For Visibility in the Supply Chain, Manufacturers Need to Integrate to their Business Partners
How Enabling Supply Chain Visibility Can Improve The Bottom Line

On-Demand Applications in Supply Chain: Enable Flexible Business Processes – Aberdeen Group

Removing Barriers to Efficiency

Roadmap to the Flexible Supply Chain – Esync TranSystems

Supply Chain Innovator's Technology Footprint 2008: Technology Enablers for Driving Supply Chain Transformation – Aberdeen Group

 
Financial Services
Banks Guard Against Data Breaches
Centralizing Wholesale Payment Services
Corporate Bank Revenues: An 8-step guide to growing and sustaining revenues
Corporate Banking Connectivity – Who’s In Charge?
Helping Financial Institutions Manage Operational Risk
How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency

Improve the efficiency of global straight-through processing

Insurance Data Integration: Challenges and Opportunities in European General/Non-Life and Life Businesses – Tower Group
Insurance Data Integration: Challenges and Opportunities in the North American Property & Casualty Business – Tower Group

Integrating Your Financial Value Chain with Your Supply Chain

Optimizing Business Processes Across Insurance Communities

Protect Your Cardholder File Transfers Against Data Breaches and Satisfy Payment Card Industry (PCI) Requirements
Ready, Steady, SEPA – Will Corporations Be at the Starting Line? – Financial Insights
The Most Critical Technologies for SEPA
Three Steps to Building a Customer Centric Bank

Your Playbook for Creating a Winning Data Transmission Service

 
Manufacturing
A Unified Response - Manufacturing Alert article
A View from Above: Global Supply Chain Visibility in a World Gone Flat – Aberdeen Group
Complex Manufacturing—Executive Agenda
Driving Profitable Revenue Growth in High-Tech with Multi-Channel Management
Eliminating Waste in Supply Chain Network Collaboration
Filling the Technology Gaps for Reverse Logistics – with Infosys
For Visibility in the Supply Chain, Manufacturers Need to Integrate to their Business Partners
How Enabling Supply Chain Visibility Can Improve The Bottom Line
How Well Does Your Company Take Orders? – AMR Research
Integrating Your Financial Value Chain with Your Supply Chain

On-Demand Applications in Supply Chain: Enable Flexible Business Processes – Aberdeen Group

Removing Barriers to Efficiency

Roadmap to the Flexible Supply Chain – Esync TranSystems

Supply Chain Innovator's Technology Footprint 2008: Technology Enablers for Driving Supply Chain Transformation – Aberdeen Group

The Supply Chain Integration Benchmark Report – Warehouse Without Walls – Aberdeen Group 

 
Retail
A View from Above: Global Supply Chain Visibility in a World Gone Flat – Aberdeen Group
Achieving Seamless Cross-Channel Execution
Bringing the Power of WMS into your Stores
Building Trust and Growing the Brand: The Role of Privacy and Security in Retail 2010 – RSR
Buy Online, Pick Up In-Store
Converting Information Into Cash

From Out-of-Stock to Save the Sale

Key Strategies For Enterprise Mobile ApplicationDeployment And Measurement

On-Demand Applications in Supply Chain: Enable Flexible Business Processes – Aberdeen Group

Retail Multi & Cross-Channel Fulfillment: The Challenges & Requirements - Infosys
Retailers Invest to Efficiently Fulfill Cross-Channel Customer Demand – AMR Research
Rewiring Retail: Lessons Learned from the Front Lines of Cross Channel Retailing

Roadmap to the Flexible Supply Chain – Esync TranSystems

Supply Chain Innovator's Technology Footprint 2008: Technology Enablers for Driving Supply Chain Transformation – Aberdeen Group

The Digital Shopping Experience - Resource Interactive

The Need for the Agile Supply Chain – Retail Systems

The Supply Chain Integration Benchmark Report – Warehouse Without Walls – Aberdeen Group 

 
Products
Sterling B2B Integration

B2B Collaboration: Assessing the ROI of Process Integration – Aberdeen Group

B2B Collaboration: How On-Demand Platforms Accelerate Value and Impact TCO – Aberdeen Group

B2B Integration and Collaboration - Aberdeen Group (2010)

Enterprises Gain Business Value from Internal Integration

Multi-Enterprise SOA: The Most Important Paradigm Shift for Enterprise Revenue Growth

Nine Steps to Building a Business Case for B2B Integration

Sterling e-Invoicing

The Evolution of EDI Outsourcing

The True Value of E-Commerce Article

The Value of a Comprehensive Integration Solution - Forrester Consulting

Tips for Optimizing your B2B Trading Community

Understanding the Importance of Community Management

 
Sterling Managed File Transfer

Accelerating File Transfer Over High Speed Networks White Paper

Despite the Risks, FTP Use on the Rise in the Enterprise – Survey Report

Four Keys to Effectively Monitor and Control Secure File Transfer
FTP is Free, But Can You Really Afford It?
Gain a Competitive Edge Through Optimized B2B File Transfer

How To Ensure That Your Critical Business Processes Execute Without Disruption

Is SSH Enough?
Realizing the Benefits of FTP Consolidation
Reducing File Transfer Risks: Why FTP is Not Enough
Removing the Barriers of Traditional FTP to Facilitate Secure File Transfers
Seven Steps to Building a Better Managed File Transfer Business Case
The Hidden Dangers of Everyday Information Transfer
Three Significant Risks of FTP Use and How to Overcome Them
Your Playbook for Creating a Winning Data Transmission Service
 
Sterling Multi-Channel Fulfillment
Bringing the Power of WMS into Stores
Buy Online, Pick Up In-Store
Channel Stewardship: Driving Profitable Revenue Growth in High-Tech with Multi-Channel Management – Infosys
Collaborative Logistics Networks: Breaking Traditional Performance Barriers
Extend Your ERP System Through Sterling Commerce Selling and Fulfillment Solutions
From Out-of-Stock to Save the Sale
How Enabling Supply Chain Visibility Can Improve the Bottom Line
How To Improve Yard and Supply Chain Performance - Arc Brief

Order Processing Benchmark Results

Removing Barriers to Efficiency
Roadmap to the Flexible Supply Chain – Esync TranSystems

Roadmap to the Perfect Order – Forrester Consulting

The Challenge of Multi-Site Warehouse and Order Management – Aberdeen Group
The Supply Chain Visibility Roadmap – Aberdeen Group
 
Sterling Multi–Channel Selling
Best Practices for Creating Optimized E-Business Experience
Enterprise E-Business Driving Higher Revenues and Profits
Executive Guide to Enterprise E-Business Success
Extend Your ERP System Through Sterling Commerce Selling and Fulfillment Solutions

Improve the Order Experience to Drive Growth: Putting Customers & Partners in Charge – Peppers and Rodgers Group

Increasing Efficiencies and Reducing Costs of Selling Configurable Products and Product Bundles

Is your organization ready for multi-channel selling?

Leverage Your Oracle Investments with Sterling Commerce
Leverage Your SAP Investments with Sterling Commerce

Order Processing Benchmark Results

Putting Web 2.0 Technology to Work in E-Commerce

Roadmap to the Perfect Order – Forrester Consulting

The Essential Guide to Driving E-Business Adoption
Web-Enable SAP to Improve Channel and Direct Customer Orders
What's Driving E-Business