Improving customer value and satisfaction with cross-channel commerce solutions.
Sterling Commerce selling, fulfillment, and integration solutions enable communications and media service providers to source, package, sell and fulfill services and bundled service packages. This results in unmatched end-to-end customer value that reduces customer churn and drives greater market share and average revenue per customer.
Sterling Commerce helps customers cut through today’s growing market complexities to shorten sales and order lifecycles. Our business-to-business integration solutions closely manage the flow of product and order information in a cost-effective, proactive manner that enables service providers to expand their product portfolios. Sterling Commerce also enables communications and media service providers to securely, reliably, and efficiently exchange sensitive information across multiple platforms and enterprises.
From market-driven product and offer management to multi-channel selling and multi-enterprise order management, Sterling Commerce business applications and solutions are designed to drive higher customer value resulting in higher sales and increased bottom-line results.
Did you know?
- Ten of the top ten U.S. communications and cable TV service providers rely on Sterling Commerce solutions
- One communications service provider increased its billing collection rate by 76% within one year of implementing Sterling Commerce solutions
- One of the world’s largest media companies uses Sterling Commerce solutions to manage selling across its 200+ Web storefronts
Discover more about how you can benefit from these specific Sterling Commerce solutions.
Sterling Multi-Channel Selling joins advanced product and offer management, pricing, marketing, and merchandising tools with multi-channel selling and ordering, including quoting and service contracts, to enable a service provider to offer, sell, and maintain any service or service bundle to any customer type over any channel.
Sterling Multi-Channel Fulfillment provides control over the entire fulfillment lifecycle—from order management, to warehouse operations, to transportation and delivery, to supply management, to returns and settlement.
Sterling Business Integration Suite – A suite that connects people, processes and technology to enable seamless and secure integration of key business processes both within the enterprise and between enterprises and their partners.
Sterling Collaboration Network presents you with superior data integration and network management to improve reliability in the supply chain.
Sterling Integrator accelerates efficiency and reduces complexity by providing real-time enterprise application integration (EAI) and B2B integration, inside and outside your company, to streamline and automate critical information and processes.
Sterling Managed File Transfer enables communications service providers to securely, reliably, and efficiently exchange sensitive information across multiple platforms and enterprises.
More information
Communications Industry Overview
