Improving the customer experience by enabling seamless cross-channel execution.
From your multiple customer touchpoints to your supply network and everything in between, Sterling Commerce offers a solution to elevate the customer experience, grow revenue, and accelerate operational efficiency. Leading analysts say Sterling Commerce is the only provider who can deliver a fully integrated, end-to-end solution for seamless cross-channel execution.
Sterling Commerce solutions work to leverage your current IT assets and minimise implementation time and investment. This enables cross-channel and cross-enterprise visibility and management.
Did you know?
- Ten of the top ten retailers rely on Sterling Commerce solutions
- Sterling Commerce has over 1,200 retail customers
- Sterling Commerce enables cross-channel capabilities that over 90% of multi-channel shoppers said would enhance their customer experience
Discover how you can start reaping the benefits of seamless cross-channel execution as well as the advantages of delivering a unified customer experience.
Sterling Multi-Channel Selling helps you drive revenue, improve business responsiveness, and lower costs by allowing you to create Web storefronts, offer dynamic catalog and pricing information, and enable customers and partners to find, configure, and order the right products and services across all available touchpoints—Web, call center, store, and field sales.
Sterling Multi-Channel Fulfillment provides a single view of demand, inventory, and supply across complex, global supply chain networks. This single view—together with flexible exception detection and recovery mechanisms and flexible process management—gives you control over the entire fulfillment lifecycle from order management, to supply management, to warehouse operations, to transportation and delivery management, to returns and settlement.
Sterling Business Integration Suite – A suite that connects people, processes and technology to enable seamless and secure integration of key business processes both within the enterprise and between enterprises and their partners.
Sterling Integrator accelerates efficiency, reduces complexity, and increases partner adoption by providing a real-time internal enterprise application integration (EAI) and external business-to-business integration (B2Bi) engine for streamlining and automating critical processes and ensuring timely access to decision-critical information.
Sterling Collaboration Network enables integration of your entire supply chain by providing an any-to-any hosted integration hub to facilitate secure, reliable information exchange and process automation with an implemented community of more than 19,000 companies and the customer bases of more than 90 network interconnects—leveraging the power of community with more than 280,000 trading pairs.
Sterling Managed File Transfer enables retailers to securely, reliably, and efficiently exchange sensitive information across multiple platforms and enterprises; particularly effective at addressing PCI (Payment Card Industry) compliance regulations.
Sterling Managed Services enables efficient, effective supply chain partner onboarding and management to drive speed to benefit and reduce total cost of ownership. It can also be used to outsource non-core functions and liberate valuable IT resources.
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Retail Industry Overview
