Improve supply chain efficiencies and responsiveness
IBM® Sterling Order Management will boost efficiencies throughout your supply chain and improve your business responsiveness as well. When you can orchestrate global order and service fulfillment across the extended enterprise, your business wins.
Gain every advantage of a unified process
This solution enables you to combine the steps of the order life cycle into a single, unified process that encompasses everyone in your supply chain, no matter where they are or how they operate. Here’s how you benefit:
- Reduce order fulfillment costs by efficiently orchestrating order and service fulfillment across multiple systems and partners. Take advantage of an intelligent sourcing engine, central order repository, and priority-based allocation of orders to increase profits for your business.
- Improve supply chain efficiencies by consolidating inventory from multiple systems, generating a single view of all supply and demand. Aggregation of inventory reduces lost sales due to out-of-stock situations, and improves utilisation of all inventory. What’s more, better visibility allows you to efficiently use partners to fulfill customer orders.
- Improve responsiveness to customer and market changes with flexible business process modeling. Use out-of-the-box workflows to address exception scenarios, and the process modeling engine to manage processes shared across the extended enterprise.
- Improve in-store sales by integrating your brick-and-mortar locations into your supply chain. IBM® Sterling Store Operations capabilities can help you dramatically improve the customer experience and save sales you might otherwise lose to a better-stocked, more-integrated competitor.
A complete solution
IBM® Sterling Multi-Channel Fulfillment includes these additional, integrated solutions:
IBM® Sterling Supply Chain Visibility—Lower inventory, improve operational efficiencies and responsiveness by summarising inbound supply information in a usable, understandable, and actionable format.
IBM® Sterling Transportation Management System—Improve customer service and reduce transportation costs by providing shippers with efficient planning and execution of inbound and outbound processes.
IBM® Sterling Warehouse Management System—Reduce costs and improve customer satisfaction for any warehouse configuration by executing complex processes and optimising inventory and labor.
More information
Sterling Order Management Solution Overview
