Customer Centre and Support | Global Sites | Partners | Resource Centre
 

Sterling Order Management

Improve supply chain efficiencies and responsiveness
Sterling Order Management will boost efficiencies throughout your supply chain and improve your business responsiveness as well. When you can orchestrate global order and service fulfillment across the extended enterprise, your business wins.

Gain every advantage of a unified process
This solution enables you to combine the steps of the order life cycle into a single, unified process that encompasses everyone in your supply chain, no matter where they are or how they operate. Here’s how you benefit:

  • Reduce order fulfillment costs by efficiently orchestrating order and service fulfillment across multiple systems and partners. Take advantage of an intelligent sourcing engine, central order repository, and priority-based allocation of orders to increase profits for your business.
  • Improve supply chain efficiencies by consolidating inventory from multiple systems and generating a single view of all supply and demand. Aggregation of inventory reduces lost sales due to out-of-stock situations, and improves utilization of all inventory. What’s more, better visibility allows you to efficiently use partners to fulfill customer orders.
  • Improve responsiveness to customer and market changes with flexible business process modeling. Use out-of-the-box workflows to address exception scenarios, and the process modeling engine to manage processes shared across the extended enterprise.

A complete solution
Sterling Multi-Channel Selling includes these additional, integrated solutions:

Catalog and Offer Management – Easily build and manage product and service catalogs, and target offers and promotions, and retention programs through every available touchpoint.

Configure, Price, Quote – Automate the process of configuring, pricing, and quoting for complex products and services.

More information
Sterling Order Management Solution Overview

Request Information