Customer Successes

When our customers succeed, we succeed.

Over 30,000 customers around the world rely on Sterling Commerce to help them work more efficiently and profitably within their communities of business partners, customers, and suppliers. Learn more about how our customers, in a wide variety of industries, improved the way they connect, communicate, and collborate to drive positive business results.

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Comm and Media Communications and Media
Russell

“We increased our collection rate by 76% within one year of implementing the co-billing portal on Gentran Integration Suite. Our plan of long distance nationwide growth wouldn’t be feasible without it.”

- Luciene Gonçalves, Retail and Operator Billing Coordinator, Companhia de Telecomunicações do Brasil Central (CTBC)

Distribution Distribution and Logistics
EMJ

“It used to take between four and six weeks to create EDI interfaces and map to a new customer...now we can do it within two to three weeks. This speed and responsiveness has proven to be a big selling point for some of our new customers who need to find a 3PL partner urgently.”

- Paul Rovella, IT Manager, VersaCold

Financial Financial Services
DIAL “Taiwan’s Taishin International Bank has deployed IT systems like Sterling Commerce Connect:Direct to cope with the increasing market need for sophisticated IT solutions and to handle traditional Chinese text translation.”  

- Wen Tzong Duh, Senior Vice President, Information Technology Department, Taishin International Bank

Manufacturiing Manufacturing
RSI

“Sterling Fax Conversion Services don’t require our customers to use a specific fax format, which enables a wide variety of fax formats—from computer generated to handwritten—and this flexibility wasn’t available with the prior solution. Sterling Commerce also customized our purchase order process to suit our particular business rules.” 

- Suzanne Dobbs, Senior Programmer/Analyst, Huhtamaki Americas

Retail Retail
RSI

“Sterling Multi-Channel Selling makes it easier for both consumers and national accounts to do business with us. Sterling Commerce has provided us with a single e-commerce solution that increased our check averages, driven more national account revenue, and improved customer service.”

- Evan Eakin, Director of Enterprise Development, Boston Market

Services Services
Sterling

“Our decision to deploy Gentran Integration Suite was based on improving our overall operational efficiency and business relationships with wholesalers and distributors in the supply chain. Gentran Integration Suite is a perfect fit for Health Supply Network and best suits our needs for leveraging economies of scale in transactional processing.”

- Clifford Bunten, Managing Director, 4Solutions Enterprises