B2B has become a critical lifeline for today’s businesses. The benefits of B2B in today’s ever changing business environment are well established and widely recognized. However, despite the recognized benefits and widespread adoption of B2B, the complexity that surrounds the onboarding and management of partners continues to inhibit organizations from realizing the full benefits that B2B can provide.
To succeed in collaborative efforts, companies must be able to easily onboard partners and manage relationships. The challenge grows even more complex as B2B communities, which were once limited to buyers and sellers, now extend to a range of third-party distributors, brokers, logistics providers, and financial services companies.
Sterling Commerce provides a range of community management capabilities to help companies deal with the challenges of onboarding and managing their partner communities:
- Survey and recruit business partners to your B2B initiatives
- Connect, test and integrate your business processes with your partners
- Visibility across partner communities and onboarding projects
- On-going management and support of your partner relationships and SLAs
Learn more:
Sterling Community Manager™ software enables you to onboard, expand and manage your partner communities more quickly, more accurately, and with fewer resources.
Sterling Community Development Services combine proven tools and processes with dedicated Sterling Commerce resources to help you build, manage, and expand your B2B communities.
Sterling Commerce Managed Services provides a complete outsourced solution to handle the everyday activities required to manage and support the relationships with your partners including Level 1 technical support for your trading community.
