Integrated fulfillment processes for any offer, any channel, any supply
Sterling Multi-Channel Fulfillment enables your company to orchestrate and optimize your complex fulfillment processes across a distributed network of customers, suppliers, and carriers.
Benefits
- Reduce logistics costs
- Enhance customer service
- Increase order accuracy
- Improve perfect order fulfillment rates
Sterling Multi-Channel Fulfillment capabilities
Sterling Multi-Channel Fulfillment transforms how you fulfill your products and services across all of your sales channels. It delivers the flexibility to manage your warehouse, transportation, and supply chain by providing order fulfillment options, and the visibility and tools to manage your supply chain network.
- Offer a complete view of your inbound order and outbound fulfillment activity
- Centrally manage your inventory across your distributed network of warehouse facilities
- Introduce and rollout new supply chain processes and services quickly and easily
- Monitor resource workload based on actual and forecast demand, enabling dynamic redeployment to resolve any imbalances
- Provide access to a logistics network of 8,500 carriers and logistics service providers; and a network of 29,000 suppliers
- Offer tools to automate your entire transportation management process
- Make better decisions around your supply chain processes with intelligent applications
Sterling Multi-Channel Fulfillment includes these integrated solutions:
Sterling Order Management - Aggregates orders from multiple channels to create a single view of your demand, inventory, and supply across your complex, global networks.
Sterling Warehouse Management System - Enables warehouse operations to optimize business processes across their complex distribution networks while facilitating internal and external collaboration throughout your supply chain.
Sterling Transportation Management System - Optimizes and transforms your supply chain network by planning and executing your inbound and outbound transportation processes.
Sterling Supply Chain Visibility - Optimizes your inbound supply and outbound order and shipment processes through complete end-to-end visibility across your global trading partner networks.
Sterling Multi-Channel Fulfillment mobile applications - Extends access, usage, and control of your fulfillment operations to mobile devices. You can permit store associates to locate and reserve available-to-promise inventory and complete customer orders, provide administrators with the ability to monitor order management system status and performance anywhere, allow carriers to respond to and manage shipment tender requests anywhere.
More choice in deployment
Sterling Multi-Channel Fulfillment is available in a variety of deployment and operational models to meet your business needs, and can be delivered on premise or as-a-Service.
More information
Sterling Multi-Channel Fulfillment Solution Overview
