Customer Center and Support | Global Sites | Partners | Resource Center
 

Sterling Multi-Channel Fulfillment

 

Optimize supply chain execution
The Sterling Multi-Channel Fulfillment solution provides options for complex fulfillment, reduces costs, and improves business responsiveness. Now you can benefit from a single view of demand, inventory and supply across complex, global supply chain networks.

A single view, together with flexible process management, gives you control over the entire fulfillment lifecycle — from order management, to warehouse operations, to transportation and delivery, to supply management, to returns and settlement. The result is an increase in perfect order performance as you reduce operational costs. Sterling Multi-Channel Fulfillment includes these integrated solutions:

Sterling Always In Stock – Optimize inventory utilization by fulfilling from the most efficient available-to-promise inventory source - regardless of location or channel. This solution attacks out-of-stocks giving you the ability to save the sale and satisfy your customer efficiently and cost-effectively.

Sterling Order Management – Improve supply chain efficiencies and business responsiveness by orchestrating global order and service fulfillment across your extended enterprise.

Sterling Supply Chain Visibility – Lower inventory, improve operational efficiencies and responsiveness by summarizing inbound supply information in a usable, understandable, and actionable format.

Sterling Transportation Management System – Improve customer service and reduce transportation costs by providing shippers with efficient planning and execution of inbound and outbound processes.

Sterling Warehouse Management System – Reduce costs and improve customer satisfaction for any warehouse configuration by executing complex processes and optimizing inventory and labor.

Sterling Yard Management – Reduce operational costs and improve customer satisfaction through trailer-specific inventory visibility, control over yard operations, and carrier self service. 

Here’s what you have to gain with Multi-Channel Fulfillment:

  • Provide options for complex fulfillment while reducing order processing costs through intelligent order orchestration. Take advantage of visibility and aggregation of inventory from all sources so partners can efficiently fulfill orders. Intelligent sourcing and brokering helps you determine the most efficient location to fulfill an order. You can manage returns using condition-based procession.
  • Reduce inventory, transportation, and warehouse costs by automating resource intensive processes. Reduce safety stock and improve perfect order fulfillment by utilizing a complete view of inventory. You can also manage warehousing and transportation labor costs with process automation tools.
  • Improve business responsiveness through greater visibility and adaptability to changing business processes. Use flexible process modeling engine to manage processes shared among internal and external participants. And utilize the technology platform for quick integration across different suppliers, platforms, and technologies.

More information
Sterling Multi-Channel Fulfillment Solution Overview