Eliminate the complexities of your selling process for any offer, any channel, any supply
Sterling Multi-Channel Selling enables your company to create Web storefronts, easily communicate your product catalog information to your customers and partners, and connect with them via the Web so that they can find, configure, and order the right products and services.
Benefits
- Increase revenue through Web self-service
- Improve the customer buying experience
- Reduce selling and fulfillment costs
- Increase order accuracy
Sterling Multi-Channel Selling capabilities
Sterling Multi-Channel Selling removes the complexities of your selling environment by transforming how you sell products and services across all of your sales channels—Web, call center, store, and field sales—and optimizing your order sourcing and delivery processes. It allows you to manage tens of thousands of products and services across your multiple sales channels, sell through a variety of channel partners, employ sophisticated pricing and discounting models, and leverage and extend your existing back-end systems.
- Simplify catalog and price management
- Create e-commerce Web sites
- Offer a personalized and targeted online shopping experience
- Provide a product configuration Web self-service tool
- Manage and automate quote approval workflows
- Orchestrate orders across your entire supply chain
- Gain real-time visibility into your supply and demand
- Schedule product deliveries and associated services at the time of sale
- Make better decisions around your supply chain processes with intelligent applications
Sterling Multi-Channel Selling includes:
Sterling Catalog and Offer Management - Easily builds and manages product and service catalogs, and communicate targeted offers to your customers.
Sterling Configure, Price, Quote - Transforms how you sell by automating every step of the configure, price, and quote process across your sales channels.
Sterling Order Management - Aggregates orders from multiple channels to create a single view of your demand, inventory, and supply across your complex, global networks.
Sterling Order Management Mobile Framework - Enriches the customer experience by extending product, inventory, and ordering information to mobile devices. You can use the solution’s development framework to build a branded mobile commerce site that enables your customers to browse available products, find inventory, order and pay for products, track order status, and view order history, all from their mobile devices.
More choice in deployment
Sterling Multi-Channel Selling is available in a variety of deployment and operational models to meet your business needs, and can be delivered on premise or as-a-Service.
More information
Sterling Multi-Channel Selling Solution Overview
