Customer Center and Support | Global Sites | Partners | Resource Center
 

Sterling Catalog and Offer Management

Help your business build and manage catalogs and offers
Staying competitive with new product offerings is critical to business success, yet managing product and service bundles, and marketing offers can be complex. Sterling Catalog and Offer Management improves business responsiveness by allowing business owners to manage product and pricing data and use it to publish an online catalog that helps customers and partners find, compare, configure, and purchase the right products and services.

Gain control over catalogs – Allows business owners to easily manage product data and adapt products and services based on changing customer and market demands. It aggregates products from multiple vendors into a single catalog and gives you full control over product pricing and catalog updates. It also includes parts assembly capabilities—to manage all aspects of ordering product parts.

Offer personalized marketing and merchandising – Allows you to leverage behaviors and profile information from all channels to proactively target the most compelling offers to your prospects, customers, and partners. Marketing capabilities combine demographic data with real-time interaction and past purchase history to create true, ‘real-time’ customer and partner segmentation which in turn allows companies to easily define, create, and manage targeted online promotions to cross-sell and up-sell additional products and services

  • Enhance the interactive buying experience – Allows your customers to interact seamlessly with your brand and purchase across all available channels by providing enhancements such as cross-channel gift registries, personalized wishlists and templates, split payments, gift cards, shipping discounts, and coupons. 
  • Achieve cross-channel excellence – Utilize across multiple selling channels, which include Web, call center, store, and field sales. Each of these channels use Sterling Catalog and Offer Management to guide prospects, customers, partners, sales, and call center representatives in managing and building product and service catalogs based on the changing customer and market demands.

A complete solution
Sterling Multi-Channel Selling includes these additional, integrated solutions:

Configure, Price, Quote – Automate the process of configuring, pricing, and quoting for complex products and services.

Order Management – Aggregate orders from multiple channels to create a single view of demand, inventory and supply across complex, global networks.

More information
Sterling Catalog and Offer Management Solution Overview

Request Information