Sterling Commerce Managed Services for our eBusiness and Supply Chain Applications provide fully managed and hosted environments, remote application management and services for ongoing application improvements. Choose from the following options:
Fully hosted and managed by Sterling Commerce - Sterling Commerce Managed Services for our eBusiness and Supply Chain Applications provides fully managed and secure facilities, including network and technology infrastructure, application maintenance, system monitoring, reporting, and high availability. This allows you to focus on strategic business issues, adoption and future enhancement planning without having to deploy, manage, support or upgrade applications and infrastructure, or train users.
Remote application management - In support of flexible deployment models, Sterling Commerce can maintain your applications remotely, freeing your staff for other strategic projects. With complete access to Sterling Commerce technical resources, Sterling Commerce Remote Application Management Service offers the flexibility of hosting at your data centre or a third-party data centre, with active system maintenance by Sterling Commerce experts and ongoing assurance of high application availability.
Application System Improvement Services - In addition to our standard product support, Sterling Commerce also offers ongoing application system improvement services, performed by experienced Sterling Commerce professional services consultants, to manage ongoing enhancement requests and provide support for custom code. With our application improvement service, you have a cost effective way to enrich your solution after initial deployment by working side-by-side with your IT organisation. You can benefit from specialised skills that support customisation — without having to hire specialised talent.
