Improving customer value and satisfaction with cross-channel commerce solutions
Sterling Commerce selling, fulfillment, and integration solutions enable communications and media service providers to source, package, sell and fulfill services and bundled service packages. This results in unmatched end-to-end customer value that reduces customer churn and drives greater market share and average revenue per customer.
Sterling Commerce helps customers cut through today’s growing market complexities to shorten sales and order lifecycles. Our business-to-business integration solutions closely manage the flow of product and order information in a cost-effective, proactive manner that enables service providers to expand their product portfolios. Sterling Commerce also enables communications and media service providers to securely, reliably, and efficiently exchange sensitive information across multiple platforms and enterprises.
From market-driven product and offer management to multi-channel selling and multi-enterprise order management, Sterling Commerce business applications and solutions are designed to drive higher customer value resulting in higher sales and increased bottom-line results.
Did you know?
- Ten of the top ten U.S. communications and cable TV service providers rely on Sterling Commerce solutions
- One communications service provider increased its billing collection rate by 76% within one year of implementing Sterling Commerce solutions
- One of the world’s largest media companies uses Sterling Commerce solutions to manage selling across its 200+ Web storefronts
More information
Communications and Media Industry Overview
