Sterling Control Center

Exception management defines your organization

As file transfer operations grow, processes need to be monitored and managed across a larger number of servers, applications, business units, time zones, locations, customers, and trading partners. As volumes increase so do exceptions, and your ability to quickly identify, troubleshoot and resolve exceptions will differentiate your business.

Improve customer satisfaction with real-time visibility and control
Sterling Control Center gives you a consolidated view of your entire file transfer environment—plus the power to respond quickly and efficiently to exceptions, and changes in your environment. Sterling Control Center helps you:

Improve SLA performance with centralized exception management, notifications, rules, events, and reporting
Meet compliance and regulatory requirements via policy definition, auditing, and reporting
Simplify managing your file transfer network through central configuration management

Capability	Description
Control Center Console	Provides visibility into file transfer processing across all supported file transfer servers within the network Displays properties about all managed servers, including Connect® and/or Sterling Integrator version number, license information, and high watermark for servers	Retrieves information about active and completed processes Suspends, resumes, and deletes processes Stops individual instances of Connect:Direct Defines user roles and security Aligns server views with operational logic
Monitoring Service*	Displays alerts and sends notifications about process failures or processes that might not complete on time Provides guided topology discovery Provides SNMP interface to enterprise system management tools Lets you run system commands and send server commands	Single click problem interrogation Monitors file transfer activity: Server, daemon, and adapter status (up or down) even in clustered environments File transfer errors, exceptions and even successes, regardless of platform, location, protocol Business processes
Rules Engine	Defines rules about what constitutes an event and what action to take when an event occurs (for example, that a server license is going to expire, or that a transfer is late)	Defines match criteria and trigger actions Defines schedules, processes, file names, and other metadata* all through a simplified GUI interface
Audit and Compliance*	Consolidates and normalizes file transfer and process data from all managed servers into a single SQL database License key management and node discovery Manages Connect:Direct and Sterling Control Center configurations, including providing change control Assess security and configuration compliance Generates over 15 standard reports	Reporting for: Activity and throughput analysis Operational audit Proof of transactions Error analysis Supports major third-party reporting tools

Sterling Control Center is available as licensed on premise software.

More information
Sterling Control Center Capabilities Brief